The COLE warranty does not cover parts that are subject to normal wear and tear.
Wear and tear parts are subject to damage as a result of normal use and riding in conditions / usage for applications other than recommended.
Wear and tear parts are identified as:
Brake surface of tubular and clincher rims
We hope you don’t need this but if you have a crash, we offer a crash replacement carbon rim on all wheels @ 249€ all inn. Please contact us and we’ll do our very best to get you out and riding again as quickly as possible. Note that this crash replacement is only for first owners of COLE registered wheels!
Are you looking for technical assistance or do you need an experts’ opinion? Contact COLE by email firstname.lastname@example.org We will respond to your message as soon as possible but it might be we are riding our bike and it takes a bit longer.
We are known for our high service level and aim to return your wheels within 5 working days from the moment they arrive at our service centre.
Their high quality, outstanding performance combined with cool looks will bring out the best in you."